Intellectual property protection solution
The Fidealis privacy policy applies to the www.fidealis.com website . It explains how your personal data is collected and processed.
The purpose of this privacy policy is to explain to users of the site:
how their personal data is collected and processed. All data that can identify a user shall be considered as personal data. This includes the user’s first and last name, age, postal address, e-mail address, location and IP address;
what rights the user has concerning this data;
who is responsible for processing the personal data collected and processed;
to whom this data is transmitted;
the site’s policy on cookies, if any.
This privacy policy supplements the legal notice and the General Terms of Use, which users can consult at the following address:
https://www/fidealis.com
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:
Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected, and for what purposes;
Limited purposes: the collection and processing of data is carried out in order to meet one or more objectives set out in these general conditions of use;
Minimization of data collection and processing: only the data necessary for the correct execution of the objectives required by the site are collected;
Retention of reduced data over time: the data is kept for a limited period, of which the user is informed. If the retention period cannot be communicated to the user;
Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the following conditions listed below:
The user has expressly consented to the processing;
The processing is necessary for the proper performance of a contract;
The processing complies with a legal obligation;
The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
The processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the Fidealis site, proof of anteriority and Copyright are as follows:
Last name, first name,
– Name of the company
– E-mail address
– Business address
– Telephone number
This data is collected when the user carries out one of the following operations on the site:
When the user registers to receive information on the services of the present site
When the user becomes a customer
When the user requests a quote online
In addition, when a payment is made on the site, proof of the transaction, including the order form and the invoice, will be kept in the site editor’s computer systems.
The controller will store all the data collected in the site’s computer systems under reasonable security conditions for a period of 3 years ( three years).
The collection and processing of data shall serve the following purposes:
optimization of targeted advertising
improvement of the relationship prior to commercial engagement
customer relationship management
essential personalization of the registrations made in the name of and on behalf of the customer when using the FIDEALIS service
B. TRANSMISSION OF DATA TO THIRD PARTIES
Personal data collected by the site is not transmitted to any third party, and is only processed by the site editor.
C. HOSTING OF DATA
The Fidealis, proof of anteriority and Copyright website is hosted by : OVH, whose head office is located at the following address:
2 rue Kellermann 59100 ROUBAIX
The host can be contacted at the following telephone number: 08 203 203 63 – Website: www.ovh.com – Hotline: http://ovh.com/fr/contact/support/
The data collected and processed by the site is exclusively hosted and processed in France.
A. PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
The person responsible for the processing of personal data is: Philippe OBADIA. He can be contacted as follows:
by email at: rgpd@fidealis.com
The person responsible for the processing of personal data is responsible for determining the purposes and means of the processing of personal data.
B. OBLIGATIONS OF THE DATA PROCESSOR
The data processor undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge, and to respect the purposes for which the data was collected.
The site has an SSL certificate to ensure that the information and data transfer through the site is secure.
An SSL certificate (“Secure Socket Layer” Certificate) is used to secure the data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and procedures.
In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.
C. THE DATA PROTECTION DELEGATE
Furthermore, the user is hereby informed that the following person has been appointed as Data Protection Delegate: Philippe OBADIA: Philippe OBADIA.
The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions relating to the collection and processing of personal data. He may also be appointed Data Protection Officer (DPO).
The Data Protection Officer can be contacted as follows:
By e-mail: rgpd@fidealis.com
In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with the user’s request, the user is required to provide the following information: first and last name, e-mail address and, if relevant, account number, personal space number or subscriber number.
The data controller is required to respond to the user within a maximum of 30 (thirty) days.
PRESENTATION OF THE USER’S RIGHTS IN THE COLLECTION AND PROCESSING OF DATA
a. Right of access, rectification and deletion
Users may access, update, modify or request the deletion of their personal data, in accordance with the following procedure:
Registered users may modify or delete their personal data from their customer interface.
For any request for portability or deletion of an account, please send an e-mail to the following address: rgpd@fidealis.com
In the event of non-payment by the customer after the legal deadline, any request for access, modification, deletion or portability may be refused by the site editor.
If he/she has one, the user has the right to request the deletion of his/her personal space by following the following procedure:
simply send a request for the deletion of his/her personal space by email to: rgpd@fidealis.com. Customer service will then take the request into account within the time limits set by law and in accordance with the mutual obligations and duties of both parties (the user and the publisher).
b. Right to data portability
Users have the right to request the portability of their personal data held by the site to another site, by complying with the following procedure:
– provide their customer number
– send the portability request by e-mail to rgpd@fidealis.com, indicating “portability” in the subject line
– wait for the data download link to be received by the technical department, which will reply to the sender’s e-mail address.
c. Right to limit and object to the processing of data
The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and compelling reasons, which may override the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:
– provide his/her customer number
– send the portability request by e-mail to the following address: rgpd@fidealis.com, indicating “limitation of processing” in the subject line
– wait for the data download link to be received by the technical department, which will reply to the sender’s e-mail address.
d. Right not to be the subject of a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.
e. Right to determine the fate of data after death
Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.
f. Right to refer to the competent supervisory authority
In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he/she believes that one of the rights listed above has been infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or to any competent judge.
This privacy policy may be consulted at any time at the following address:
www.fidealis.com
The site editor reserves the right to modify it in order to ensure its compliance with the law in force.
Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes that will be made to it.
The user is informed that this privacy policy was last updated on: 08 / 01 / 2019.
By browsing the site, the user certifies that they have read and understood this privacy policy and accept its terms and conditions, in particular about the collection and processing of their personal data.
See also Fidealis legal information.
Find out more on the CNIL website.