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Source code release

📜 F idealis source code release: how to proceed

Fidealis source code release follows a strict protocol in line with our general escrow conditions. This procedure enables source code to be made available in the event of publisher failure.

  • 1 Online claim form Fill in the form opposite to open the claim file.
  • 2 Sending supporting documents Once the form has been validated, you must send your supporting documents by e-mail.
  • 3 Registered mail Send a registered letter to FIDEALIS and the PUBLISHER.
⚠️ Important:
The Publisher may grant the beneficiary a non-exclusive right to use the equipment for business continuity purposes only. This procedure does not entail the transfer of intellectual property rights. This form initiates a procedure for the provision of code, in accordance with the terms of the contract and after verification of the elements supplied.

Form to be completed :

What is source code escrow?

Source code escrow is a service that enables a software publisher to deposit its source code with a trusted third party (Fidealis). In the event of the publisher’s failure (liquidation, disappearance, cessation of activity), the beneficiary customer can request the release of the code to ensure the continuity of its business.

Release conditions

The source code can only be released on presentation of the following documents:

  • Court decision declaring publisher in default

  • Formal notice unanswered for 30 days

  • Reasoned request with proof of absence of maintenance

Processing times

Our team processes claims within a maximum of 15 working days of receipt of all supporting documents and registered mail.

Contact

If you have any questions about the Fidealis source code release, please contact us at contact@fidealis.com.

Discover our software escrow services.

Find out more about source code escrow on the CNIL website.